Dynamic QR Code Links Stop Working: Troubleshooting Guide
If your dynamic QR code links have stopped working, here's how to diagnose and fix the problem.
Common Causes
1. Subscription Expired
Problem: Your QR code service subscription has expired.
Solution: Renew your subscription or migrate to a free static QR code.
2. URL Changed or Deleted
Problem: The destination URL was changed, deleted, or is no longer accessible.
Solution: Update the destination URL in your QR code service dashboard.
3. Service Shut Down
Problem: The QR code service provider has shut down.
Solution: Create a new static QR code with the direct URL. Consider using a reliable service.
4. Domain Expired
Problem: The short URL domain has expired.
Solution: Contact your service provider or create a new QR code.
5. Link Limit Reached
Problem: You've reached the scan limit on your plan.
Solution: Upgrade your plan or create a new QR code.
How to Prevent Issues
- Use reputable QR code services
- Keep subscriptions active
- Regularly test your QR codes
- Have backup static QR codes for critical links
- Document your QR code destinations
Migration to Static QR Code
If dynamic QR codes are causing issues, consider migrating to static:
- Get the final destination URL
- Create a new static QR code with that URL
- Update your printed materials
- Note: You'll lose analytics but gain reliability
Quick Fix Checklist
- ✓ Check subscription status
- ✓ Verify destination URL is accessible
- ✓ Test QR code with different devices
- ✓ Check service provider status
- ✓ Review scan limits on your plan